We offer two main types of appointments
- Pre Booked routine appointments
- Emergency and Acute Clinic appointments
If you are late for your appointment you may be asked to book a new appointment.
Pre-Booked Routine Appointments
These are for follow up appointments with the Doctor of your choice, subject to availability, or for NEW problems which are not an acute medical problem. These appointments will be available up to one week in advance. Routine appointments are released for booking at 9am each morning.
Emergency and Acute Clinic Appointments
If you have an acute medical problem we will attempt to make you an appointment in our on the day Emergency and Acute Clinic.
Please note you are registered as a patient of the practice, but you have the right to express a preference of which Doctor you see. However if that doctor is not available due to administration or study leave, you will be offered an appointment with a different doctor.
As a surgery, we do our best to run to time. Our appointments are 50% longer than the average GP surgery, but sometimes our clinicians can run a little late, this might be because:
- There was a medical emergency they needed to tend to.
- They were waiting for an ambulance so they could admit a patient to hospital.
- A patient needed a second opinion.
- A patient needed a little extra help or care.
If you are concerned about your wait time, speak to reception staff. They might be able to advise how long the wait is likely to be or book you a different appointment.
We thank you for your patience and understanding.
How to book an appointment
Book online by using the NHS App, on the day appointments are released each weekday at 7am and it's the easiest, most convenient way to book your appointment.
You can also call in to the main reception or you can telephone us, both of which open weekdays, from 8am.
If you are unable to keep an appointment, please ensure you give at least 24 hours notice of cancellation.
You can cancel your appointment by replying to your appointment booking or reminder text using the text CANCEL
You can also cancel your appointment using Patient Access or the NHS App. Or you can contact us via telephone, select Appointments from the main menu and then the Cancellation option.
Did you know we have we have evening and weekend appointments available for more information visit our Weekend and Evening Appointments page.
Click here for the Did Not Attend policy
If you need help when we are closed
- Use NHS 111 online (111.nhs.uk) or call 111. 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
- Out of hours information
- If it’s a life-threatening emergency call 999.